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Meet the Team

Owner/President

Nicholas Daddona

Nick Daddona is the President of Southcoast Insurance Group, where he leads the firm’s strategic vision and client service approach, focusing on customized, client-centric insurance solutions. 

He attended Saint Anselm College in Manchester, New Hampshire, where he earned his bachelor’s degree. At 24, he established his first insurance agency in Dartmouth, Massachusetts, recognizing the need for a more flexible, personalized approach to insurance in the Massachusetts market. 

This led to the founding of Southcoast Insurance Group, built on a relationship-driven model that emphasizes education, advocacy, and tailored coverage strategies. Today, the firm serves individuals, families, and business owners by focusing on protecting what matters most through thoughtful, well-structured solutions. 

Outside of his professional responsibilities, Nick is an active family man. He and his wife can often be found coaching or cheering their children on from the sidelines. 

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Customer Service Representative

Ana Fidalgo

Ana Fidalgo is a dedicated member of our team with a genuine passion for people and a deep commitment to serving each client’s unique insurance needs. 

What sets Ana apart is her natural ability to connect with individuals from all walks of life. She takes the time to truly understand each client’s situation, ensuring they receive thoughtful guidance and the coverage that’s right for them. 

When she’s not helping clients, Ana enjoys curling up with a good book or working on her latest sewing project — a reflection of the patience, care, and attention to detail she brings to everything she does. 

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Personal Lines Senior Manager

Niz Sousa

Niz Sousa is a licensed insurance agent whose dedication to her clients is matched only by her passion for making a difference in people’s lives. Niz pursued a career in insurance with a clear purpose: to be a trusted resource for individuals navigating their coverage needs. 

Niz is known for her professionalism and precision. She takes the time to understand each client’s situation and delivers clear, honest guidance without the fluff. Clients who work with her appreciate her directness and the confidence that comes from knowing their agent is always prepared, focused, and working in their best interest. 

Outside of the office, Niz treasures time with her family and finds joy tending to her garden. She also shares her home with three dogs and a flock of chickens — a lively household that speaks to her nurturing spirit and zest for life.

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Commercial Accounts Manager

Lisa Souza

Lisa Souza shares a deep commitment to the local community and a proven track record of getting things done. She has built her career around one core belief: that the right coverage can make all the difference when it matters most. 

Lisa is direct, thorough, and exceptionally good at what she does. She specializes in helping clients protect their hard-earned investments through smart, tailored commercial coverage — and she takes pride in making the process clear and approachable. No question is too small, 

and no detail goes overlooked. Whether a client is just starting to explore their options or needs a seasoned professional to cut through the complexity, Lisa is the person to call. 

Outside of the office, Lisa is happiest surrounded by the people she loves — family, friends, and her French bulldog.

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Commerical Lines Customer Service Rep

Lisa Sousa

Lisa Sousa works behind the scenes to support our commercial lines team, serving as a key liaison between our clients and their carriers. Steady and dependable, she handles the details that keep things moving — ensuring clients are well represented and nothing falls through the cracks. 

Outside of work, Lisa is family-oriented and always up for a good time — whether that’s traveling, tending to her garden, catching a country music concert, or spending time with the people she loves. She also has a deep affection for animals, sharing her home with a wonderful and eclectic group of pets. 

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Customer Service Representative

DAYANN DOMINGUEZ

Dayann Dominguez is an insurance specialist and Bristol Community College graduate with a genuine passion for her community. She is especially committed to serving her local Hispanic community, taking the time to help clients truly understand their coverage and why having the right protection in place matters. 

Dayann believes no question is a bad one, and she makes it a point to offer clear, thoughtful guidance to everyone she works with. Outside of the office, she treasures time with her family and her pets, and loves to travel and explore new places with her husband.

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Customer Service Representative

KATHY NUNES

Born and raised in Fall River, Massachusetts, Kathy speaks and writes Portuguese fluently, reflecting a deep connection to her cultural roots. She is married and the proud parent of a wonderful daughter and son. A graduate of Durfee High School, Kathy enjoys spending quality time with family, appreciating the beauty of nature, and exploring new places through travel.

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Customer Service Representative

Liz Caetano

Liz Caetano is a valued member of our team who values strong relationships built over time. She takes a business-first approach with clients, ensuring their needs are handled with care and precision. While she maintains a focused and professional demeanor upfront, you’ll quickly discover her fun, personable side and the genuine warmth she brings to every relationship. 

In her free time, Liz enjoys reading, shopping, and spending quality time with her family, friends, and loved ones. 

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Commerical Lines Customer Service Rep

Tiela Ceresi

Tiela Ceresi is a trusted member of our team, where she leverages her extensive background in banking and customer service to meet the needs of her clients. With a strong focus on detail and a commitment to exceptional service, Tiela ensures that every customer receives the attention they deserve.

Outside of her professional life, Tiela is a dedicated mother of three and enjoys traveling and spending time with family. Her passion for connecting with others extends beyond the workplace, making her a valued member of both her professional and personal communities.

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